My files are not cutting all the way through. Half will cut and the other half will only score. I have changed my blade. This happened all of a sudden. Any suggestions as to why this is happening? Very frustrating.
It can be many things - but it sounds like you need to do some basic maintenance that will fix the problem:
Make sure you are on a smooth level surface and that there are no cords or debris of any kind that block the movement of the cutting mat.
If you are using very heavy paper you may need to do multiple cuts - you can do this automatically in the Cut Plot Dialog - choose the Options Tab then change the PASSES (near the bottom right) to 2 or more as needed.
Hope this helps!
Xyron Tech Support
Xyron Design Team Member