wishblade problems

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Top 150 Contributor
Posts 1
surfin Posted: May 2, 2009 6:31 PM

I have a WB 100-20 with software version 2.20, running on windows xp.  when I got my wishblade I loaded the software and started cutting right away.  I then had to put it away since I had a baby and recently got it out again and tried to cut some letters out. It wouldn't cut, it just makes a sound like it is going to start but it doesn't, I can cut out shapes, but not text  What is going on? am I missing something?  I did the test cut and it worked fine.  Sometimes it rolls the paper back and forth 3 times.

I thought my wishblade could use all the fonts on my computer, but I can't figure out how to use them.

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Female
Posts 6

When using TTF's in the Wishblade Advanced 2.2 software, you must remember to check the "outline" box in the edit text box.  If you do not do that, the Wishblade will not know to cut the TTF's.  Also,  remove the option for track enhancing in the controller window and this will make the Wishblade stop rolling the cutting mat in and out several times.  If you continue to have problems, you can call us in technical support at 877-392-9474.

 

Tami McCloud

Xyron Technical Support

Xyron Design Team 

ts.primary@onebox.com

1-877-392-9474

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