It says that it can't open the port. I have tried all of the port selections that I have and it won't work. I am so frustrated since now that I spent hours on the phone with the cable internet provider, the router people and the printer people, I can't use my wishblade again.gRRR I have the most current Creat and Cut software and I am using Windows 7. The new things are the router and the printer stuff. This is the first time that I have had a wireless printer so maybe that facotrs into it. Please help!!!!
Have you tried changing ports:
5040.changeport.pdf
If you get the error message “Cannot Open Port” in Productions Manager,
First check the following:
1 The USB cable is plugged into your computer and your Wishblade.
2 The Wishblade is turned On (Blue button is illuminated)
3 The USB cable is plugged directly into the back of your computer and not into a USB hub or
keyboard port.
If you are still receiving the error this indicates that you may have a port conflict. Fixing a port conflict is as
simple as changing ports.
Changing Ports with Create and Cut Plus
4 Open Production Manager by clicking on it’s icon in the
Cut Plot menu or from your Desktop.
5 Right Click Xyron Wishblade from the lists of devices.
6 Select Change Port
7 The Change Port Dialog Loads
8 Click on the Scroll Down Menu to see the available ports.
Note: The list will vary depending on the USB ports available for
your computer.
9 Select a different port (such as USB 01)
10 Select Apply
11 Select OK
12 Do a test cut.
Also make sure you have a direct usb connection to the back of your computer. It cannot be plugged into a hub or router.
Sandy
Xyron Tech Support
Xyron Design Team Member