I am constantly getting a "read port error" when I do a Contour Cut using the contour cut marks I printed from the program. I print my sheet from Create and Cut (on my Mac), It scans the first set of marks then after the second, it gives the error. It does not matter what type of paper I use, I even took someone's suggestion of putting the paper at a slight angle and still get the error.
It sometimes reads and sometimes doesn't and there is no rhyme or reason.
I am guessing it should not be the norm to have to play with the print this much to get it to get a cut. I am cutting a job that has 60 sheets and after only getting 5 successful prints in 2 days, I am starting to get discouraged.
Can ANYONE give me any suggestions? I will try anything to get this to work.
Make sure when you go to print that the SCALE option in the print dialog is set to 100% and NOT Fit to Page.
Also make sure you are in PORTRAIT orientation.
They ket to Print and Cut is White Space and Lighting!
Make sure there is plenty of white space around your registration marks and your design. Do not place the marks at the edge of the paper. Use bright white paper to print on. I like to use the EPSON Presentation Paper / Card-stock with my Epson Printer. Look for something similar for the type of printer you are using.
Keep the lights down low. Mac monitors put off a lot of light so consider covering your monitor or the top of your Wishblade to block that light. Off the record, I personally think it works best to place a hand towel over the top of the Wishblade - just make sure the towel does not go into the Wishblade while the cutting mat is going in and out.
Another thing you can try is making the registration marks a heavier weight. You can do this by going over them with a sharpie marker or by placing thicker marks over the ones the program generates.
I would not recommend placing the paper at an angle - even if it reads them at an angle it may cut off. Keep the paper as straight as possible on the cutting mat. Make sure you feed it so that 2 registration marks are at the top of the cutting mat going into the Wishblade.
I use Print and Cut quite a bit and even do double sided print and cut often. So I hope these tips help!
Sandy
Xyron Tech Support
Xyron Design Team Member
